Shipping Policy

Last updated: 7/12/2026

Thank you for shopping at HangoutBFF! Please read the following shipping policy carefully to understand how we process and deliver your orders.

Order Processing Time

All orders are processed within 3–5 business days (excluding weekends and holidays) after payment confirmation. You will receive a confirmation email once your order has been processed and another with tracking information once it ships.

During high-volume periods (sales, holidays), processing may take slightly longer. We'll notify you of any significant delays.

Shipping Time & Delivery

We work with international suppliers to bring you the best products at the best prices, which means most orders ship directly from our fulfillment centers abroad. Estimated delivery times after processing:

Region	Estimated Delivery Time
United States	5–15 business days
Europe	5–15 business days
North America	5–15 business days
Rest of World	5–30 business days

Total estimated time from order to delivery: 1–4 weeks, depending on your location and customs processing. We ship worldwide, so exact timing varies by destination.

Please note: these are estimates, not guarantees. Factors like customs clearance, local holidays, and carrier delays can affect delivery times.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order size. [Insert: "We offer free shipping on orders over $X" if applicable, or your flat rate details.]

Order Tracking

Once your order ships, you'll receive a tracking number via email. Please allow 2–5 business days for tracking information to update after you receive it, as it takes time for the carrier to scan the package into their system.

Customs, Duties & Taxes

HangoutBFF is not responsible for any customs fees, import duties, or taxes that may be applied by your country. These charges, if any, are the responsibility of the customer and are collected by the delivery carrier or local customs office.

Delayed or Missing Orders

If your order hasn't arrived within the estimated delivery window, please contact us at [insert support email] with your order number, and we'll investigate with our shipping partner.

Incorrect Shipping Addresses

Please double-check your shipping address at checkout. HangoutBFF is not responsible for orders shipped to an incorrectly entered address. If you notice an error, contact us immediately at contact@hangoutbff.me — we can only make changes before the order ships.

Questions?

If you have any questions about your order or this policy, reach out to us at contact@hangoutbff.me